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  3. After-sales service Blendtec Pro

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After-sales service Blendtec Pro

Warranty Blendtec is 2 years For home use. It only applies to products distributed on MaxiCoffee.
  • Blendtec warrants the Smoother motor base for 2 years or 15,000 cycles for parts, and 1 year for labor
  • Blendtec warrants the Space Saver motor base for 1 year or 10,000 cycles (parts and labor)
  • Blendtec warrants the X-press motor base for 1 year or 5000 cycles (parts and labor)

For warranty exclusions, please refer to our section legal informations or to our terms of sales.

Before contacting the After-sales service :

  • 1
    We invite you to check that the equipment has been used in accordance with the manufacturer's recommendations, as indicated in the user manual.
  • 2
    In order to keep the device under warranty, do not attempt to repair it yourself. You risk damaging it further.
  • 3
    Attention : Breakdowns occurring as a result of a lack of maintenance are not covered by the warranty.

User manual :

Do not hesitate to refer to your user manual to find out how to maintain your product.

Your product Blendtec is :

In order to facilitate the handling of your device, we invite you, first of all, to test the device and try to diagnose the fault by referring to the instructions in order to provide as much information as possible to the After-sales service. .


Then proceed with the complete cleaning of the device.

How to contact the After-sales service Blentec

How to contact the After-sales service :

If your product still does not give you satisfaction, you can contact the After-sales service: List the following items first :
  • Machine model and serial number
  • Date of purchase
  • MaxiCoffee invoice (you have a copy of your invoice in the My Account section)
  • Description of the problem encountered

    • Then contact the Maxicoffee After-sales service which manages the After-sales service of the Blendtec brand by clicking on this link or easily request a return to After-sales service from your customer area under "repairs and diagnostics".

    If you have to return your product, it will be repaired and returned within 10 to 30 working days after the date of receipt (+ return transport).
Product Support and Warranty Blendtec Pro

Legal information

Applicable fees during the warranty period :
  • Labor costs: free
  • Parts costs: free
  • Transportation costs :
    • Metropolitan France : shipping at your expense, free return
    • Outside mainland France : shipping at your expense, return at your expense

1 or 2 year warranty, parts and labor, does not cover :

  • The Expendables,
  • The fall of the device,
  • Breakdowns occurring following any transformations or modifications, even minimal, of the equipment,
  • Use that does not comply with the brand charter for household products used in a professional environment,
  • Any technical intervention by a person not recognized by the brand,
  • Misuse,
  • Handling errors,
  • Lack of maintenance and their consequences (effects due to limestone in particular).


For warranty exclusions, please also refer to our Terms of Sales.